Terms & Conditions

“The Terms of Sale can be consulted in Dutch, German, French and English. In case of a discrepancy between the different versions, the Dutch version prevails.”

The seller

Domotronics (One-man business) established:

Jacobslaan 120 / 2980 Zoersel / Belgium
TVA-number: BE0643.893.126

e-mail : info@domotronics.be

Tel : +32472948721

The delivery conditions

For deliveries within Belgium:

Sending within Belgium is being done with BPost – Non-standard letters. The rate for this is 3.00 €. The products are sent within 5 working days after payment. It is also possible to collect the goods at an agreed location.

For deliveries outside Belgium:

Shipping outside Belgium is done with BPost – Package. We only ship to: Andorra, Denmark, Germany, Grand Duchy of Luxembourg, Finland, France, Ireland, Italy, Liechtenstein, Monaco, Netherlands, Norway, Austria, Portugal, Spain, United Kingdom, Sweden and Switzerland. The rate for this is € 9.00. The products are sent within 5 working days after payment.

Payments

The prices stated for the products and services offered are in euros, including VAT, excluding shipping costs, they are valid on the day when they are offered on our website, all prices are per piece unless otherwise indicated. Domotronics can not be held to price quotations that are evidently incorrect, for example as a result of apparent input, typesetting or printing errors.

The following payment methods are possible: Cash on collection, bank transfer, Sofort Banking, Belfius Direct Net, KBC / CBC Payment Button, ING Home’Pay, SEPA, iDEAL, Bancontact and Credit Card.

Renunciation right

As a consumer you have the right to inform us that you renounce the purchase (legal provisions relating to distance selling, included in the Law of 6 April 2010), without penalty and without giving any reason within 14 calendar days from the day following the delivery. If you wish to appeal to this option, you must return the goods to Domotronics, Jacobslaan 120, 2980 Zoersel (in original and unopened packaging) at your own risk and expense.

Intellectual property rights

The contents of this site, including the brands, logos, drawings, data, product or company names, texts, images etc. are protected by intellectual rights and belong to Domotronics or entitled third parties.

Liability

The items that we sell are described and illustrated on our website as precisely as possible. If an error does occur on our website, we can not be held responsible for this fact; the colors on the photos may differ slightly from the actual colors. Domotronics accepts no liability for any damage resulting from the use of the products, software, programs, schedules, datasheets or building descriptions that are offered on our website.

Privacy and personal data

All personal data will only be used for the processing of the order and will never be made available to third parties, unless they are involved in the execution of your order.

Applicable law and competent court

All rights, obligations, offers, orders and agreements to which these conditions apply, as well as these conditions, are exclusively subject to Belgian law, all disputes between parties will be exclusively submitted to the competent court, the court of Turnhout exclusive competent.

Property right

Domotronics remains full owner of a sold item until the purchase price, including shipping, has been paid in full.

Miscellaneous

By ordering you state that you are over 18 years old and you are responsible for your purchase. All parties accept electronic evidence within the framework of their relations (e-mail, backups, …). If one article of these conditions is declared void, this invalidity will not affect the validity of the remaining articles.

Complaints and exchange / return of purchased items

If an item is damaged on arrival, then we offer you the possibility to return the item within a period of fourteen working days after receipt of your order. You must always inform us in writing (via email to info@domotronics.be). The article must be returned to the original and unopened packaging within a period of fourteen working days and sufficiently franked together with the packing slip and a covering letter. Not registered or insufficiently stamped return shipments will not be credited!

Items that are returned to us under the conditions described above will be refunded by us within a period of fourteen working days. Shipping costs, made by us or by you, will not be refunded, so you will receive the purchase price minus the amount of the shipping costs. If it concerns an item that was incorrectly delivered by Domotronics, we will take care of the costs for shipping.

We reserve the right to refuse return shipments on suspicion that the articles have already been used or in case of suspicion of damage caused by fault other than Domotronics or the supplier of the article.

All goods are tested and guaranteed 100% working on departure at Domotronics. Most electronics components are susceptible to overvoltage or reversal of the supply voltage. Therefore we can not exchange goods that have already been used.